Return and refund policy.

Each individual vendor on our website runs an independent business.  Therefore each of them set their own policy for returns and refunds.  We have no direct control over their policies so please make sure you understand the transaction which you are about to complete with them.

As far as refunds with our Order From The Artist are concerned, all sales are final and the commissions we earn are final as well.  If you have extenuating circumstances you may contact us in writing describing the situation and we will take it under consideration.  We may, at our discretion offer a partial or even full refund of fees you've paid for the services we provide.  You agree that all decisions we make with regard to this are binding to both of us.

Cancellation of your service with us will terminate your obligation to continue to pay commissions for sales made on our website.  Any commissions or rents due must be paid prior to your cancellation of your account with us.